My Leadership Fails: Group Think Disasters

Group Think“Madness is the exception in individuals but the rule in groups” Nietzsche

Have you ever been a part of a team that, despite good intentions, made some very bad decisions?

Why do intelligent groups of people make stupid errors causing monumental disasters? As individuals we are regularly shaking our heads in disbelief about the decisions our leaders and their advisors are making. [Read more…]

My Leadership Fails: Trust & Respect Equals Credibility & Fairness

leadership“I can’t follow a leader I don’t trust and respect!”

“You have to first earn my trust and respect before I will follow you!”

Do you agree? Two simple statements I have heard from many disgruntled employees that highlight how important it is for staff to feel that they can both trust and respect their leaders.

The wisdom of hindsight has shown the failure of a company often begins with a breakdown in trust and respect between a leader and their team which then spreads like a virus infecting the whole organisation. [Read more…]

Communities of Practice: The Hare within the Tortoise

CoP Image“Though this be madness, there is method in it” William Shakesphere

The Chief Executive’s level of frustration about the current problems in the Department was almost unbearable:

“After 20 years in government, I simply cannot believe the lack of progress of my senior leaders in implementing these reforms! If they don’t start thinking and acting strategically the entire department may fail! Why do such bright and capable people lack the drive and initiative right when we need it most?”

[Read more…]

High Performance Teams: Fast-track The 4 KPIs of Success

HPT 4KPIsWhen teams are struggling with under performance or conflict (or both) it would be great if we could simply wave a Magic Wand and ‘presto!’ instant transformation!

Whilst it is true that genuine behavior change and lasting transformation takes time to occur and Magic Wands aren’t available yet, it is also true that using the right performance acceleration strategies can fast track high performance teams and save massive amounts of time and money! [Read more…]

My Leadership Fails: A Happy vs Healthy Workforce

Performance Curve Favicon“Vision without action is just a dream. Action without vision just passes the time. Vision with action can change the world” Joel Barker

“What gets measured gets managed” Peter Drucker

By far the most exhausting and expensive mistake I have made in my career has been trying to make people happy at work in order to improve business performance. I have confused the concepts of a happy vs healthy workforce and in doing so lost many opportunities for business growth and innovation. [Read more…]

My Leadership Fails: Team Failure & The Abilene Paradox

TSS Toxic Workplace

“When performance drives relationships business success is inevitable. However, when relationships drive performance, the urge to maintain the status quo will lead to  failure”

“More teams (and businesses) are ultimately destroyed by unhealthy people-pleasing than by overt hostility and aggression”

A boardroom drama I will never forget: “What do you mean ‘we may be insolvent’? How much cash do we need? Why did we all agree to pay a dividend at the last board meeting if cashflow is so poor?” This team of directors was in trouble! Yet they were all highly competent, capable and overtly supportive of each other.

How did they get into such a mess? The answer lies in an insidious strain of conflict avoidance known as ‘people-pleasing’. This form of conflict avoidance has contributed to a range of major disasters including financial catastrophes, major industrial accidents, plane crashes, shipping disasters and company destroying product failures. [Read more…]