High Performance Teams that achieve sustainable results over the long-term have two co-existing top priorities focusing on maximising both Achievement and Engagement simultaneously. [Read more…]
“What gets measured gets managed” Peter Drucker
By far the most exhausting and expensive mistake I have made in my career has been trying to make people happy at work in order to improve business performance. I have confused the concepts of a happy vs healthy workforce and in doing so lost many opportunities for business growth and innovation. [Read more…]
“When performance drives relationships business success is inevitable. However, when relationships drive performance, the urge to maintain the status quo will lead to failure”
“More teams (and businesses) are ultimately destroyed by unhealthy people-pleasing than by overt hostility and aggression”
A boardroom drama I will never forget: “What do you mean ‘we may be insolvent’? How much cash do we need? Why did we all agree to pay a dividend at the last board meeting if cashflow is so poor?” This team of directors was in trouble! Yet they were all highly competent, capable and overtly supportive of each other.
How did they get into such a mess? The answer lies in an insidious strain of conflict avoidance known as ‘people-pleasing’. This form of conflict avoidance has contributed to a range of major disasters including financial catastrophes, major industrial accidents, plane crashes, shipping disasters and company destroying product failures. [Read more…]
“Businesses don’t fail for want of intelligent staff, they fail for want of intelligent and courageous feedback” Unknown
“Feedback is the bridge between strategy and successful execution” Dr Pete
High performance teams thrive on feedback. But sadly, many of us avoid feedback and settle for mediocrity, whilst gossiping to our teammates about what is wrong and backstabbing our managers.
Having difficult conversations and giving staff feedback is tough! [Read more…]
I have confessed to a life of ‘people pleasing’ at work – giving in to the demands of others – rescuing them from their problems – only to be hated and vilified when eventually I put some boundaries in places and said ‘no’. I felt confused and bewildered by this until recently, when I got to spend the day with Liz Wiseman – HR Guru and author of ‘Multipliers’ and she shared some insights that dramatically changed my approach to leadership at work! [Read more…]
Let’s explore further why affirmations fail. Have you heard of the (dysfunctional) exercise of looking into the mirror each day to tell yourself you are beautiful to boost your self-esteem? Why is it that sometimes we do not feel beautiful despite the fact we look into the mirror and tell ourselves we are beautiful every day?
In the last blog we discovered that the reason affirmations often fail us is that they don’t engage our thinking patterns at the deeper levels where our unhealthy mindsets are hidden. Whilst our surface thinking may be changed through our affirmations and mantras, the deeper unhealthy mindsets remain unaffected and so our negative views remain intact despite the positive things we say to ourselves in the mirror. We refer to these important layers of thinking as the ‘Story’, which represents our surface thinking and the “Back-Story” which represented our deeper level mindsets.
In order to become more resilient and happy in life we need to be able to (1) quickly and easily uncover the Mindsets that have created a negative back-story to our lives, and (2) genuinely challenge and change these negative Mindsets to re-write this into a more positive and helpful back-story for the future of our lives. [Read more…]
‘The only thing constant in life is change’ François de la Rochefoucauld
What a big year 2014 has been! It feels like there has been more turmoil and change in the world this year than other recent years. We’ve had more than our fair share of wars, conflict, and disasters both man-made and natural.
We’ve also had an increasing recognition of the importance of global warming and climate change as well as the ever-present challenges of job security and financial pressures as we try to provide for our families and maintain some semblance of work/life balance. [Read more…]
Do you hate your job right now? Many of us live in a love/hate cycle with our job – often hating our job more than loving it. But, a few lucky people spend most of their time loving their job! In this success secrets article I want to discuss the two most important secrets to loving your job….. [Read more…]
I was speaking with some friends recently who are management consultants that advise companies on leadership and strategy. The conversation focused on why organisations perform well. My friends believed there were only three key factors that influenced this (1) the frontline manager’s leadership skills in managing their staff (2) the wider culture of the organisation, and (3) the ability to execute strategy effectively. I disagreed with them as I believed there was something missing from their list….. [Read more…]
It’s confession time… I have had a pretty major case of burnout in previous years – an experience which was really distressing at the time but taught me some powerful life lessons. [Read more…]